E-Business Regional Expert

CA-ON-Mississauga
1 week ago
ID/#
2017-4601
# of Openings/# à combler
1
Category/ Catégorie
Customer Service

Overview/Vue d’ensemble

Linde Canada is the premier supplier of gases, welding equipment and safety products with 69 stores, a fleet of trucks and drivers, and dedicated customer service and sales teams. Our 1,000+ expertly trained and dedicated employees are committed to safely supplying a full range of liquid and compressed industrial and specialty gases, welding, cutting and scientific equipment, and safety products and accessories.

 

For further information, go to lindecanada.com.

 

Linde Canada is currently seeking an E-Business Regional Expert in the Mississauga (Ontario) Canada area. 

  

Purpose of the position:

Support the implementation of the E-Business strategy within a RAS sub-region


-Seek opportunities both internally and with our customers where E-Business can be leveraged to improve the customer experience, increase revenue, and/or reduce costs
-Support flawless execution of E-Business related processes and systems
-Provide second level problem resolution for all matters related to E-Business in the sub-region
-Coach cross functional teams (Sales, Operations, Finance, IS) to assure E-Business is fully integrated into our processes, making Linde the company with whom it is easy to do business.
-Assure compliance with the organization’s policies, practices, and applicable laws and regulations

Responsibilities

  • Oversee E-Business processes within the sub-region
  • Make it easy for customers to deal with Linde thru E-Business; champion E-Business for the Sales, Operations, Finance organizations in their sub
  • Support and assist in the marketing of E-Business applications to internal and external audiences
  • Support and participate with Sales and Marketing in the deployment of E-Business applications, including training, demonstrations, and customer visits
  • Report on Customer Experience and Productivity metrics aligned with E-Business
  • Participate in regional and global meetings to improve the penetration of E-Business applications in their sub
  • Ensure overall SHEQ principles are incorporated for employees and contributes to a strong safety culture

Qualifications

Basic:

  • Bachelor Degree Business Administration, Marketing, IT or relevant discipline
  • Minimum 5 Years experience in  Customer Care, I/S,  Sales or equivalent of relevant Linde business roles

 

Other:

  • Customer Experience and Customer focus with a Continuous Improvement mindset
  • Strong analytical aptitude, with the ability to quickly grasp new concepts and skills
  • A good understanding  local business processes and systems
  • Proven change management skills
  • Bilingual – fluent in English and the language(s) of their sub-region
  • Administration capabilities, E-Business expertise or strong I/S or Sales background
  • Compliance/Licensing/Country Regulations acumen 
  • Financial planning and analytics 
  • Creative problem solver, Managing tools, Communication skills 

 


Linde Canada is committed to diversity in the workplace and the principles of Employment Equity; we therefore encourage applications from women, members of visible minorities, Aboriginal peoples and persons with a disability.

 

Join a World Leading Team Today!

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